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Introduction
Welcome to Integrative Minds Therapy. We are committed to protecting and respecting your privacy. This policy explains how we use any personal information we collect about you when you use this website and our services.

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What information do we collect about you?
We collect information about you when you register with us, schedule a therapy session, or engage with other services we offer. We also collect information when you voluntarily complete customer surveys, provide feedback, and participate in offers. Website usage information is collected using cookies.

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How will we use the information about you?
We collect information about you to manage your account, provide the services you request, and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our site. Integrative Minds will not share your information for marketing purposes with external companies.

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Lawful Basis for Processing
We process your information under one or more of the following legal bases:

1. Your consent.

2. A contract with you.

3. Our legitimate interests.

4. Compliance with a legal obligation.

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Data Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

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How we handle data in therapy sessions
Our therapy sessions may be conducted through Microsoft Teams, a platform that complies with key industry security standards, including end-to-end encryption of calls, meetings, and data transmission. This ensures that your personal information and any discussion held during sessions are kept confidential and secure. For more information about Microsoft Teams' security practices, please visit their official security documentation website.

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Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at [your contact email]. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

 

Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavioUr information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information, visit [link to further information on cookies]. You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.

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Other websites
Our website contains links to other websites. This privacy policy only applies to this website, so when you link to other websites you should read their own privacy policies.

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Changes to our privacy policy
We keep our privacy policy under regular review, and we will place any updates on this web page. This privacy policy was last updated March 2025

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How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
Email: support@integrativeminds.co.uk